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Enterprise Software Solutions Professional Services
Professional Services
Promedia Qatar ESS provides a multitude of services to its clients to ensure the greatest ROI for their investment including implementation, consulting and after-sales services
Software Development
Act of working to produce/create software. The three most common purposes of software development are to meet specific need of a client/business, to meet a perceived needs of some potential users and for personal use.
Software Development Cycle
Mendix
Mendix deliver the tools and (online) infrastructure to simplify and accelerate the design, integration and deployment of new business portal and cloud applications.
Outsourcing
ESS provides onsite resources of the highest talent in specific knowledge to serve clients with full dedication, maintain client confidentiality and surpass meeting expectations.
Organizations that outsource are seeking to realize the benefits or address the following issues:
Cost Saving
Cost Restructuring
Focus on core business
Improve quality
Knowledge
Operational Expertise
Enhance capacity for innovation
Reduce time to market
Creating leisure time
Risk management
Service Level Agreement
ESS provides its customers with SLAs for all types of solutions. The SLAs offer clients with technical support using:
Telephone support
Email Support
Fax Support
Internet (Remote Access Connection) Support
Onsite Visits
Inclusive of SLAs, we provide product maintenance which enables bug fixing and upgrades